![]() ![]() We felt a Resort Fee was appropriate as it allows us to cover the cost of the service. The Resort Fee includes WIFI for two devices, free local phone calls and access to our gym, Club Philippe. Please understand that due to most of our guests seeking complimentary WIFI, we updated our system eliminating our third party vender so that we could offer WIFI Services under our daily Resort Fee, which is S13.50 including tax. ![]() Please be assured that your comfort is very important and if you should ever experience an issue with your room, please don’t hesitate to ask for the Guest Service Manager and they would be happy to resolve any issues with your room. Please accept our sincere apologies for the disappointment and inconvenience you experienced with your request for extra towels. We are delighted to learn of the exceptional service you received from our valet employees and the manager in printing your boarding passes, however we are very sorry to learn you didn’t enjoy your stay. ![]() We are very sorry to learn you didn’t enjoy your stay. Hello, Thank you for sharing your comments regarding your recent visit to Harrah’s Laughlin.
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